Refund & Cancellation Policy

✅ Free Cancellation Policy

All bookings can be cancelled for a full refund up to 48 hours before departure.

Refund Schedule

48+ hours before departure: Full refund within 5 business days
24–48 hours before: 50% refund
Less than 24 hours: No refund (rebooking offered at 50% discount)

Force Majeure

If a tour is cancelled due to weather, natural disaster, or government restrictions, we offer a full reschedule at no extra cost, or a full refund.

How to Cancel

Email hello@winsomecities.com with your booking ID, or WhatsApp +880 1700-946766.